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Zendesk has taken a big leap in customer support with its new AI-powered agent, which can now resolve up to 80% of support issues without human intervention. This innovation aims to make customer service faster, more efficient, and more reliable for businesses of all sizes. Transforming Customer Support Traditional customer...

Zendesk, the global provider of customer service software, unveiled today a major performance increase after integrating its systems with OpenAI’s newest language model, GPT-5. According to the company: Response times for customer support have improved by 30%. Reliability rates have reached an impressive 95%. This milestone underscores the disruptive power...

Zendesk, the global provider of customer service software, unveiled today a major performance increase after the integration of its systems with OpenAI’s newest language model, GPT-5. According to the company, response times for customer support have improved by 30%, with reliability rates hitting an impressive 95%. This demonstrates the disruptive...