archiveconsumer rights

In a bold move that could reshape how tech giants introduce artificial intelligence (AI) features, Australia has filed a major lawsuit against Microsoft, accusing the company of misleading millions of consumers into paying more for Microsoft 365 subscriptions after adding its AI assistant, Copilot. The case, launched by the Australian...

California has a history of taking the lead on tech regulation, from privacy protections to environmental mandates. But the state’s recent maneuver in the artificial intelligence space isn’t so much a clenched fist as an apparent throw-in-the-towel, providing Big Tech with at least a measure of leverage it has been...

Washington, D.C., July 23, 2025 — Delta Air Lines, a leading U.S. commercial airline, is facing scrutiny from lawmakers after announcing plans to further integrate artificial intelligence (AI) into its flight ticket pricing system. While the airline touts the move as a technological breakthrough for market-sensitive and efficient pricing, a...

In the vast and ever-evolving world of air travel, there is now a new frontier that is currently ruffling some feathers: artificial intelligence. As Delta Air Lines expands its AI-infused dynamic pricing system in what it calls a “pilot program,” alarm bells are ringing among some travelers, consumer advocates, and...