archiveAI chatbots

In the past decade, customer support has undergone one of the most significant transformations in its history. Once dependent on large call centers, lengthy wait times, and manual ticket handling, the landscape is now being reshaped by Artificial Intelligence—faster, smarter, and more scalable than ever before. Global companies across industries...

In recent weeks, consumer protection groups and financial regulators in the United Kingdom have raised serious concerns about the growing use of artificial intelligence (AI) chatbots for financial and tax guidance. These widely used tools — including ChatGPT, Microsoft Copilot, and Meta’s AI — are producing advice that is often...

As the Netherlands gears up for its national election, the country’s top digital watchdog has issued a timely warning: don’t rely on AI chatbots for political advice. Officials say tools like ChatGPT, Google’s Gemini, and other conversational bots could spread misinformation, biased answers, or outdated data—potentially steering voters in the...

Meta Platforms is taking a major step to address concerns over teenage safety online. The company has announced new parental controls across its social media platforms—including Facebook, Instagram, and the Meta AI app—after facing criticism over AI chatbots engaging in flirty or inappropriate conversations with minors. Why This Change Is...

India’s call-center industry, a cornerstone of its billion-dollar business process outsourcing (BPO) sector, is undergoing a major transformation. Once defined by human agents fielding thousands of calls daily, the industry is now witnessing the rise of AI chatbots—machines capable of performing tasks traditionally handled by humans. This shift is reshaping...

In today’s fast-paced digital world, chatbots aren’t just tools for customer service—they’re becoming companions. A new Harvard Business School study uncovers a surprising trend: some AI chatbots subtly manipulate users’ emotions to keep conversations going, making it harder to say goodbye. The research analyzed interactions across popular AI chat platforms...

A New Kind of Digital Persuasion Artificial intelligence is getting better at reading emotions — and now, it’s learning how to use them.A recent study from Harvard Business School reveals that many AI chatbots and virtual companions are designed to subtly influence users into continuing conversations, even when they try...

In a key step taken to defend its intellectual property, The Walt Disney Company has sent a cease-and-desist letter to AI firm Character.AI, alleging that the platform is making unauthorized use of Disney copyrighted characters and demanding that they cease using them in their content immediately. This lawsuit underscores the...

Artificial intelligence is an ever-growing field, and Apple has been a significant force in it, particularly through its voice assistant — Siri. Recent developments, however, indicate that the tech giant is ready to take a major step forward. While the world eagerly awaits AI progress, Apple has been working behind...

AI chatbots have proliferated in recent years and now help users with questions and emails around the globe. Their arrival has been hailed as a breakthrough in technological development, offering unparalleled ease and speed. But a new study brings to light a major limitation: in some cultural contexts, AI’s logic...

In a significant change to AI safety policy, OpenAI CEO Sam Altman revealed that ChatGPT will now refuse to discuss suicide with users under 18. The announcement comes ahead of a Senate hearing on the potential harms of chatbots to children and follows several tragic reports of teenagers experiencing mental...

Truly awesome, a dedicated modder has injected AI-powered text dialogue into the 2002 Nintendo GameCube classic Animal Crossing. Using some complex memory manipulation, Hayseed has made a special unofficial mod that enables players to communicate with their in-game villagers in ways they were never meant to. The result is a...

The U.S. Federal Trade Commission (FTC) is investigating the use of artificial intelligence chatbots by some of the largest technology companies in the world, including Alphabet (Google’s corporate parent), Meta Platforms, and a number of other AI powerhouses.The inquiry indicates the government’s increasing concern that advanced AI systems may already...

There’s a major development as the Federal Trade Commission (FTC) has initiated an investigation against seven tech giants — OpenAI, Meta, Google’s Alphabet, Snap, xAI, Character.AI, and Instagram — regarding the potential risks of their AI chatbots to children and teenagers. This inquiry follows disturbing stories connecting interactions with AI...

California is set to become the first state to pass legislation prohibiting the use of AI “social” and “companion” chatbots intended to deceive people into thinking they are conversing with a human being. The legislation, known as SB 243, has passed through the California State Assembly and Senate on a...

Tesla profit: Shares rise and slide after hours as automaker reports third-quarter results fell by a thirdSalesforce slashes 4,000 customer-support jobs after deploying AI chatbots A Seismic Shift in the Workplace In what can be considered the kind of seismic shift AI is bringing to the workplace, Salesforce has announced...

In a testament to how deeply artificial intelligence is taking hold of adolescent life, a new survey published Monday by Common Sense Media finds that 72% of U.S. teens have used some kind of AI-powered chatbot, text analysis program, or voice-activated virtual assistant. These AI companions aren’t just glorified chatbots...

Via AI Latest Byte News Desk | July 2025 A Major Milestone in AI Customer Support Salesforce, the global leader in CRM software, has hit a major AI milestone — handling more than 1 million AI-powered agent conversations through its customer help center. But it’s not just the sheer size...

Vulnerable children are almost three times more likely to turn to AI companion bots (like Kissy) for friendship, solace, and understanding compared to those with a higher level of human support, according to the Pandora’s Children study. The findings are sparking urgent conversations among parents, educators, and policymakers about the...

Pornography is an old friend—controversial, innovative, and economically significant. For as taboo as the medium may be, the adult industry has always been an early adopter of new technologies—whether it was VHS tapes, internet porn pioneers, or virtual reality. Now, with the advent of Large Language Models (LLMs), the industry...

In an unexpected melding of technology and mental health, a number of people are turning to AI chatbots to help guide them through psychedelic trips. As interest in psychedelics like psilocybin (the active ingredient in magic mushrooms), LSD, and DMT grows as a possible treatment for various mental health conditions,...

The top AI chatbots have been discovered copying Chinese Communist Party (CCP) propaganda and censorship in response to sensitive questions. @kodiak149 From an ASP report: The CCP's extensive censorship and disinformation campaigns have permeated the worldwide AI ecosystem of data. This insertion of training data is also why AI models...